DATA PROTECTION REGULATIONS

Below, we provide information about the collection of personal data when using our website. Personal data is any data that can be linked to the user personally, e.g. name, address, email addresses, user behaviour.

The data controller pursuant to Article 4(7) of the EU General Data Protection Regulation (GDPR) is
Ehrmann Wohn- und Einrichtungs GmbH
Lotschstraße 9
76829 Landau in the Palatinate
Telephone: +49 (0) 6341 977-0
Email: online-service@moebelehrmann.de

If you have any questions about data protection, please send them to the data protection officer at Ehrmann Wohn- und Einrichtungs GmbH, Mr Fuchs, by email at dsb@moebelehrmann.de or by telephone on 06341-977-1500.

You may also contact our data protection officer at the postal address or telephone number given above.

Data collected when visiting the site

The website of Ehrmann Wohn- und Einrichtungs GmbH (provider) can be visited without the user providing any personal data. When visiting our pages, the following data is transmitted from the user’s browser to the provider’s server and stored: the user’s IP address, date and time of access, file accessed, amount of data transferred, website from which the request originates, browser type, language and version of the user’s browser software, and the user’s operating system. The legal basis is Article 6(1)(f) of the GDPR. The provider’s legitimate interest lies in the fact that this data is used to ensure the functionality of the provider’s website and to optimise it. The aforementioned data is stored separately from other personal data of users. The data is not passed on to third parties.

Data when using the contact form

If the user sends us an enquiry using the online form in the "Contact" section, first name, surname, postcode, town, country and email address are collected. The user may provide further details (e.g. telephone number) on a voluntary basis. This data collection serves to process the contact enquiry promptly.

By submitting the contact form, the user consents to our contacting them via one of the specified communication channels to process the request. The legal basis is Article 6(1)(f) of the GDPR. Our legitimate interest is to ensure straightforward communication with the customer regarding their specific enquiry and, consequently, to provide good customer service. The data will not be passed on to third parties. The data is stored separately from the user’s other personal data and blocked once the enquiry has been processed.

Data when ordering a voucher online Personal data of the user is collected by us for the establishment, execution or termination of a contract for the online purchase of vouchers. When placing an order, the user must provide certain mandatory data (title, first and last name, street, house number, postcode, city, email address). The personal data is only passed on to the delivery service commissioned with the delivery in order to process the order. The legal basis is Article 6(1)(b) of the GDPR.

Our website uses cookies. Cookies are small text files that are stored by the web browser on the user’s computer system. The cookies can be transmitted to a page when it is accessed and thus enable the user to be identified. They are used to make the website more user-friendly and effective overall.

The following types of cookies are used on our website:

Transient cookies: These cookies are automatically deleted when the user closes their browser.

Persistent cookies: These cookies are automatically deleted after a specified period, which may vary depending on the cookie.

You may object to the setting of cookies at any time by changing the settings in your web browser. Cookies that have already been set can be deleted by changing the settings in your browser. Please note that if cookies are disabled, you may not be able to use all functions of the provider’s website to their full extent. The legal basis is Article 6(1)(f) of the GDPR. The provider’s legitimate interest is to offer a user-friendly and effective website.

You can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google, and the processing of this data by Google, by downloading and installing the available browser plugin here.

We process and store personal data of the data subject only for as long as is necessary to achieve the purpose of storage. Data may also be stored if this has been provided for by the European or national legislator in EU regulations, laws or other provisions to which the controller is subject.

As soon as the storage purpose no longer applies or a storage period prescribed by the aforementioned regulations expires, the personal data is routinely deleted.

The user has the following rights vis-à-vis us with regard to the personal data concerning him/her:

Right of access

Right to rectification or erasure

Right to restriction of processing

Right to object to the processing

Right to data portability

No fully automated decision-making (including profiling) pursuant to Article 22 of the GDPR is used to process the data you have provided.

The user also has the right to lodge a complaint with a data protection supervisory authority regarding the processing of their personal data by the provider.

Your competent supervisory authority depends on the federal state of your place of residence, your work or the suspected violation. A list of supervisory authorities (for the non-public sector) with addresses can be found at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

If the user has given consent to the processing of their data by the provider, they can withdraw this consent from the provider at any time.

The user has the option of withdrawing consent from third-party tools directly in the Consent Tool. All other consents can be revoked by e-mail to online-service@moebelehrmann.de.

For the processing of payments on our website, we only offer payment options that are processed via PayPal. The provider of this payment service is PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as "PayPal").

When you make a payment on our website, the payment details you enter will be transmitted to PayPal. This usually includes your name, address, email address, telephone number and other information related to the transaction, such as the invoice amount and specific transaction details. This data is also transmitted when using alternative payment methods that are processed via PayPal.

This data is transmitted exclusively for the purpose of payment processing on the basis of Article 6(1)(b) of the GDPR (performance of a contract) and only to the extent necessary for this purpose.

Please note that PayPal, as an independent controller, may also process the transmitted data for its own purposes, such as carrying out credit checks or for fraud prevention purposes. Further information on data processing by PayPal can be found in PayPal's privacy policy at: https://www.paypal.com/de/webapps/mpp/ua/privacy-full.

For the delivery of goods, we work together with the shipping service providers DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn, Germany, and DHL 2-Mann-Handling GmbH, Heinrich-Büssing-Ring 25, 38102 Braunschweig, Germany (hereinafter jointly referred to as "DHL"). Depending on the type and scope of your order, delivery will be handled either by DHL Paket or DHL 2-Mann-Handling GmbH.

For this purpose, we pass on the personal data required for delivery to the respective service provider. This usually includes the following information

Your name,
Your delivery address,
Your email address,
your telephone number,
any other information relevant to the processing of the shipment.

This data is transferred on the basis of Article 6(1)(b) of the GDPR (performance of a contract), as the processing of the data is necessary for the delivery of the goods you have ordered.

DHL and DHL 2-Mann-Handling GmbH use the transmitted data exclusively for the execution of the delivery and do not pass it on to third parties unless this is necessary for the fulfilment of the delivery or required by law. Further information on data processing by DHL can be found in the respective data protection declarations:

DHL Paket GmbH: https://www.dhl.de/datenschutz

DHL 2-Mann-Handling GmbH: https://www.dhl2mh.de/datenschutz

We use Google Maps to display an interactive map on our website. Google Maps is operated by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. When the user visits the sub-page on which the Google Maps map is displayed, Google receives the information that the user has accessed this page. In addition, the data mentioned in point 3 of this declaration is transmitted. If the user is logged in to Google when accessing the map, this data is directly associated with the user's account. Google stores the collected data as user profiles and uses them for advertising and market research purposes. The user has the right to object to the creation of user profiles by Google. By using our website, the user consents to the collection, processing and use of the data by Google.

Further details can be found in Google's privacy policy:

https://www.google.com/intl/de/policies/privacy/index.html

The legal basis is Article 6(1)(f) of the GDPR. The legitimate interest of the provider is to offer a user-friendly and effective website.

If you agree to the "Marketing & Statistics Cookies" in our consent tool, you consent to the following data processing and the possible transfer to countries outside the European Economic Area. These countries may not have the same level of data protection and the enforcement of your rights may be restricted or not possible:

On this website, we continue to use Google Analytics, a web analytics service operated by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics also uses so-called "cookies", text files that are stored on the user's device (PC, mobile phone, tablet, etc.). These cookies enable the analysis of the user's use of the website. The information generated by the cookie regarding the customer's use of the website is usually transferred to a Google server in the USA and stored there.

Google will use this information on our behalf to analyze the user’s use of the website, to compile reports on website activity and to provide us with other services relating to website activity and internet usage. The IP address transmitted by the user’s browser as part of Google Analytics will not be merged with other Google data.

Users can prevent the installation of cookies by adjusting their browser settings accordingly; however, in this case, not all functions of this website can be used to their full extent.

It is possible to object to the collection and use of the IP address by Google Analytics with effect for the future. This can be done using a special programme that can be installed for the user's web browser. Further information can be found at http://tools.google.com/dlpage/gaoptout?hl=de.

The legal basis for the processing of the data is Article 6(1)(a) of the GDPR.

We use Google Ads conversion tracking to measure the success of our advertising campaigns. If certain goals (“conversions”) are achieved on our website, such as the completion of an order or registration for our newsletter, Google records the achievement of this goal. This allows Google to measure the number of goal completions. In addition, cookies previously set by Google are only used to allocate adverts that have already been clicked on and are therefore absolutely necessary to achieve the target. Google processes this data on servers in the USA, but does not merge it with personal data in your Google account.

We use Google Tag Manager on our website, a service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter referred to as "Google"). Google Tag Manager is a tool that allows us to manage website tags via an interface. The tool itself does not set cookies and does not collect any personal data. It merely triggers other tags, which in turn may collect data under certain circumstances. However, Google Tag Manager does not access this data.

The processing is based on our legitimate interest in the efficient management of tags that are necessary for the operation and optimisation of our website (Art. 6(1)(f) GDPR).

You can find more information about Google Tag Manager in Google’s usage guidelines at: https://www.google.com/intl/de/tagmanager/use-policy.html.

On our website we use Google reCAPTCHA v3 from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

reCAPTCHA is used to check whether the data entered on our website (e.g. in contact forms or during the checkout process) is entered by a human or by an automated programme. To this end, reCAPTCHA analyses the behaviour of the website visitor based on various characteristics. The analysis begins automatically as soon as the website visitor enters the website. To analyse this, reCAPTCHA evaluates various information (e.g. IP address, time spent on the website, mouse movements or device and browser settings). The data collected during the analysis is transmitted to Google. The use of reCAPTCHA is based on Article 6(1)(f) of the GDPR. Our legitimate interest lies in protecting our website from abusive automated spying and spam.

Further information about Google reCAPTCHA and Google’s privacy policy can be found at

https://policies.google.com/privacy?hl=en

https://policies.google.com/terms?hl=de

Our website uses YouTube plugins to integrate and display video content. The operator of the corresponding plugins is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

When a page with an integrated YouTube plugin is accessed, a connection to the YouTube servers is established. This tells YouTube which of our pages you have visited.

YouTube can assign your surfing behaviour directly to your personal profile if you are logged into your YouTube account. You can prevent this by logging out beforehand.

The use of YouTube is in the interest of an appealing presentation of our online offers.

Details on the handling of user data can be found in YouTube's privacy policy at: https://www.google.de/intl/de/policies/privacy

The legal basis for the processing of the data is Art. 6 para. 1 lit. f GDPR. The legitimate interest of the provider is to offer a user-friendly and effective website.

We use Mouseflow on this website, a web analytics service provided by Mouseflow ApS, Flaesketorvet 68, 1711 Copenhagen, Denmark. Mouseflow records user behaviour on our website, including mouse movements, clicks, scrolling behaviour and form completion, in order to improve user-friendliness and optimise the website according to the needs of our visitors.

The following data is collected: anonymized IP address, browser type and version, operating system, device type, screen resolution, pages visited and time spent on the site. Keyboard entries are only recorded in non-excluded form fields, without capturing sensitive or personal data. Mouseflow processes the data exclusively in anonymized form and cannot identify users personally.

Data processing is based on your express consent in accordance with Article 6(1)(a) of the GDPR, which you provide via the cookie consent banner. No data is collected before Mouseflow is activated. A data processing agreement in accordance with Article 28 of the GDPR exists with Mouseflow. You may object to the data collection at any time and deactivate the recording via the following opt-out page: https://mouseflow.com/de/opt-out/.

You can exercise your rights to access, rectify and erase your data either by contacting us or directly via Mouseflow at datenschutz@mouseflow.com.

We use the technical platform and services of Facebook Ireland Ltd, 4 Grand Canal Square Grand Canal Harbour, Dublin 2, Ireland for the information service offered here.

Please note that you use this Facebook page and its features at your own risk, especially when engaging with interactive features (e.g., commenting, sharing, rating). As an alternative, you can also access the information provided via this page on our website at Möbel Ehrmann | Einfach schöner wohnen (moebelehrmann.de).

When you visit our Facebook page, Facebook collects, among other things, your IP address and other information stored on your computer in the form of cookies. This information is used to provide us, as the operator of the Facebook pages, with statistical information about the use of the Facebook page. Facebook provides further information on this via the following link: Insights | Facebook Help Centre | Facebook

The data collected about you in this context is processed by Facebook Ltd. and may be transferred to countries outside the European Union. Facebook describes in general terms what information Facebook receives and how it is used in its data usage guidelines. There you will also find information on how to contact Facebook and the settings options for adverts. The data usage guidelines are available at the following link: Meta Privacy Policy - How Meta collects and uses user data | Privacy Centre | Manage your privacy on Facebook, on Instagram and in Messenger | Facebook Privacy

The full Facebook data policy can be found here: Facebook

Facebook does not conclusively and clearly state how it uses the data from visits to Facebook pages for its own purposes, to what extent activities on the Facebook page are attributed to individual users, how long Facebook stores this data and whether data from a visit to the Facebook page is passed on to third parties, and we are not aware of this. When you access a Facebook page, the IP address assigned to your device is transmitted to Facebook. According to Facebook, this IP address is anonymised (for "German" IP addresses). Facebook also stores information about its users’ devices (e.g. as part of the "login notification" function); Facebook may therefore be able to link IP addresses to individual users. If you are currently logged in to Facebook as a user, a cookie containing your Facebook ID is stored on your device. This enables Facebook to recognise that you have visited this page and how you have used it. This also applies to all other Facebook pages. Facebook buttons integrated into websites enable Facebook to record your visits to these websites and link them to your Facebook profile. This data can be used to offer you personalised content or advertising.

If you wish to avoid this, you should log out of Facebook or deactivate the "stay logged in" function, delete the cookies on your device and close and restart your browser. In this way, Facebook will delete information that can be used to directly identify you. This allows you to use our Facebook page without revealing your Facebook ID. When you access interactive functions on the page (like, comment, share, message, etc.), a Facebook login screen will appear. Once you have logged in, you will once again be recognisable to Facebook as a specific user.

Information on how you can manage or delete existing information about you can be found on the following Facebook support pages: Meta Privacy Policy - How Meta collects and uses user data | Privacy Centre | Manage your privacy on Facebook, on Instagram and in Messenger | Facebook Privacy

As the provider of the information service, we do not collect or process any other data.

You can find the current version of this privacy policy on our homepage, linked under "Privacy" on our Facebook page. If you have any questions about our information service, you can contact us at "dsb@moebelehrmann.de". Further information on Facebook and other social networks and how you can protect your data can also be found on Youngdata: Homepage

We use the technical platform and services of Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland for the information service offered here.

Please note that you use this Instagram page and its features at your own risk. This applies in particular to the use of interactive features (e.g., commenting, sharing, rating). Alternatively, you can also access the information offered via this page on our website at Möbel Ehrmann | Einfach schöner wohnen (moebelehrmann.de).

When you visit our Facebook page, Instagram collects, among other things, your IP address and other information that is stored on your computer in the form of cookies. This information is used to provide us, as the operator of the Instagram pages, with statistical information about the use of the Instagram page. Facebook provides more information on this via the following link Terms of Use | Instagram Help Centre

The data collected about you in this context is processed by Meta Platforms Ireland Limited and may be transferred to countries outside the European Union. Instagram describes in general terms what information Instagram receives and how it is used in its data usage guidelines. There you will also find information on how to contact Instagram and the settings options for advertisements. The data usage guidelines are available at the following link Meta Privacy Policy - How Meta collects and uses user data | Privacy Centre | Manage your privacy on Facebook, on Instagram and in Messenger | Facebook Privacy

Instagram does not conclusively and clearly state how it uses the data from visits to Instagram pages for its own purposes, to what extent activities on the Instagram page are attributed to individual users, how long Instagram stores this data and whether data from a visit to the Instagram page is passed on to third parties, and we are not aware of this. When you access an Instagram page, the IP address assigned to your device is transmitted to Instagram. According to Instagram, this IP address is anonymised (for "German" IP addresses). Instagram also stores information about its users' end devices (e.g. as part of the "login notification" function); Instagram may therefore be able to link IP addresses to individual users. If you are currently logged in to Instagram as a user, a cookie containing your Instagram ID is stored on your device. This enables Instagram to recognise that you have visited this page and how you have used it. This also applies to all other Instagram pages. Instagram buttons integrated into websites enable Instagram to record your visits to these websites and link them to your Instagram profile. This data may be used to offer you personalised content or advertising.

If you wish to avoid this, you should log out of Instagram or deactivate the "stay logged in" function, delete the cookies on your device and close and restart your browser. In this way, Instagram information that can be used to directly identify you will be deleted. This allows you to use our Instagram page without revealing your Instagram ID. If you access interactive functions on the site (like, comment, share, message, etc.), an Instagram login screen will appear. After logging in, you will once again be recognisable to Instagram as a specific user.

You can find information on how to manage or delete existing information about you on the following Instagram support pages: Meta Privacy Policy - How Meta collects and uses user data | Privacy Centre | Manage your privacy on Facebook, on Instagram and in Messenger | Facebook Privacy

As the provider of the information service, we do not collect or process any other data.

You can find the current version of this privacy policy on our homepage, linked under "Privacy" on our Instagram page. If you have any questions about our information service, you can contact us at "dsb@moebelehrmann.de". Further information on Instagram and other social networks and how you can protect your data can also be found on Youngdata: Homepage

For web analytics and advertising purposes on Pinterest and on third-party websites, when you visit our website, Pinterest Europe Ltd, Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland (“Pinterest”) automatically collects and processes data (IP address, time of visit, device and browser information, and information about your use of our website based on events specified by us, such as visiting a website or subscribing to a newsletter) and enables interest-based advertising using a pseudonymous cookie ID and based on the pages you visit. Usage profiles are created from the collected data using pseudonyms. Pinterest will merge this information with other data from your Pinterest account and use it to compile reports on website activity and to provide other services related to website activity and internet usage. We have no influence over the data processing carried out by Pinterest and only receive statistics generated on the basis of the Pinterest Tag. This allows us to measure your subsequent usage behaviour for website analysis and event tracking if you have reached our website via a Pinterest advert. The information automatically collected by Pinterest is usually transferred to a server of Pinterest, Inc., 505 Brannan St., San Francisco, CA 94107, USA and stored there. There is no adequacy decision by the European Commission for the USA. Our cooperation is based on the European Commission’s standard data protection clauses. Data processing is carried out on the basis of an agreement between jointly responsible parties in accordance with Article 26 of the GDPR.